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“The single biggest problem in communication is the illusion that it has taken place” is one of my favorite George Bernard Shaw quotes. We think that communication is happening every time two people speak to one another, when that is far from the case. From the Latin communicare (“to share”), communication is the act of …

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George Bernard Shaw supposedly claimed to have built an international reputation by thinking a mere once or twice a week, so I’ve tried to do the same. There’s not much else to do on the subway anyway. On occasion – while thinking, an idea would appear. For the longest time, I would admire it in …